Are you a primary care clinic looking to get started on RxTro? This quick start guide walks you through creating your clinic account, from first-time login to completing your clinic profile.

Step 1: Start creating your account

1. On the RxTro homepage, click 'log in'.

2. Click Log In

3. On the login page, select 'Create account' if you are trying to create a new clinic account.

Step 2: Enter your details

You’ll be asked to provide:

• First name

• Last name

• Mobile number

• Email address

Click Create Account.

Your login credentials, including a temporary password, will be sent to the email address provided.

Step 3: First-time login and Terms of Use

1. Check your email and copy the password provided

2. Return to the RxTro login page

3. Enter your email address and password

4. Click Sign In

5. Read the Terms of Use carefully

6. Click I Agree to continue

Step 4: Registration questions (clinic pathway)

RxTro supports two types of users:

• Clinics and healthcare practices that manage appointments and receive visitors, and

• Clinic visitors use the platform to request meetings and exchange information with healthcare professionals.

RxTro asks a few short questions during registration to ensure the correct setup experience. Your responses help route you to the appropriate pathway.

You will now be guided through a brief registration process.

Question 1:
 

Are you interested in scheduling meetings to discuss your offerings?
→ Select No

This option is intended for clinic visitors who request meetings. Clinics should select No.

Question 2:
Are you responsible for managing the doctors’ appointments at the practice?
→ Select Yes

(This applies to practice managers, admin staff, or anyone responsible for managing clinic schedules.)

Step 5: Find or add your clinic

You will next be asked whether your clinic is already listed.

• Begin typing the first letter(s) of your clinic name, or

• Scroll through the list to check if your clinic appears

If your clinic is listed:

• Select Yes

• Choose your clinic from the list and proceed

If your clinic is not listed:

• Select No

• A form will open, allowing you to add your clinic details

Enter the required information carefully, including:

• Clinic name

• Address

• Clinic phone number

• Clinic fax 

Once complete, click Next.

Step 6: Review and confirm your details

You will now see a summary of the information you’ve entered, including:

• Clinic name

• Your name and title

• Email address and contact details

If you are not a doctor, you can update your title at this stage.

Please review all details carefully before clicking Finish.

Congratulations! Your clinic account is now created. 

What happens next?

Once your clinic account is created, you can continue setting up your clinic by:

• Adding your medical staff, including doctors and relevant healthcare professionals

• Setting up clinic operating hours

• Defining appointment availability, including appointment types and time slots

• Managing meeting preferences for clinic visitors

• Placing and tracking item requests, such as sample packs and patient support materials

Separate guides cover each of these steps, allowing you to complete your setup at your own pace.